Troubleshooting

Auto-Assign made no assignments

Check staffing demand and employee eligibility.

1. Check demand first

If ElShift reports No shifts with staffing demand, the selected range has no dated or recurring shifts that require employees. Add required headcount or location/template minimums, then try again.

2. Check eligibility

  • Confirm active employees exist in the selected organization or department.
  • Review leave, weekly limits, work patterns, rest rules and transition rules.
  • Confirm templates generate occurrences inside the selected dates.
  • Review the coverage preview and diagnostics for the dominant rejection reason.
Last updated · Sep 9, 2026