Resolve an employee-limit error

Why it happens

The plan limits the number of active, non-archived employees. The limit is checked when adding or reactivating an employee.

Resolve it

1. 1Review the active employee count in Settings → Billing.
2. 2Archive employees who should no longer be scheduled, or choose a plan that supports the required count.
3. 3After the plan is active, return to Employee profiles and add or reactivate the employee.