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Access and workspacesEmployees and availabilityShifts and templatesAuto-AssignWorking rulesTimesheets and exportsPlans, billing and accountTroubleshooting

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Troubleshooting

Resolve missing assignments, limits, unavailable features and access problems.

In this topic

  1. 01Auto-Assign made no assignmentsCheck staffing demand and employee eligibility.Organization AdminDepartment Manager
  2. 02Resolve an employee-limit errorArchive inactive employees or move to a plan with a higher limit.Organization Admin
  3. 03A feature or settings page is not visibleCheck role, plan and organization feature configuration.All usersOrganization Admin
  4. 04An export did not downloadCheck the selected range, feature access and browser download behavior.All workspace users

On this page

01. Auto-Assign made no assignments02. Resolve an employee-limit error03. A feature or settings page is not visible04. An export did not download

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