Open the portal
- 1Open Settings, then Billing.
- 2In Payment method & invoices, select Open billing portal.
- 3Use Paddle to update the payment method, download invoices or manage cancellation.
Availability
The portal becomes available after the organization has a verified Paddle subscription. Manually managed legacy organizations do not have Paddle invoices or an automatic renewal date in ElShift.
Verified against ElShift · Aug 6, 2026