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Plans, billing and account

Manage payment methods, invoices or cancellation

Use the secure Paddle billing portal.

1. Open the portal

  1. 1.Open Settings, then Billing.
  2. 2.In Payment method & invoices, select Open billing portal.
  3. 3.Use Paddle to update the payment method, download invoices or manage cancellation.

2. Availability

The portal becomes available after the organization has a verified Paddle subscription. Manually managed legacy organizations do not have Paddle invoices or an automatic renewal date in ElShift.

Last updated · Sep 9, 2026