Understand roles, members and employees

Members and employees are different

A member is a user with an ElShift login and an assigned role. An employee is a staff record used for schedules, leave and timesheets. Adding an employee does not create a login, and inviting a member does not automatically create an employee record.

Roles

• Organization Admin: manages the organization, departments, members, billing and organization-wide rules.
• Department Manager: works inside assigned departments and cannot manage organization billing or membership.
• Member: has access to the organization or assigned department according to the role configuration.
• Super Admin: an ElShift platform role used for cross-organization administration and support.