Review Employee Hub schedule requests

1. Review requests that are still open

1. 1.Open Actions in ElShift Admin.
2. 2.Review Shift change requests and Shift swaps. Completed or cancelled requests leave this review queue; a swap can remain open while it waits for the colleague’s response.
3. 3.Select Refresh to reload requests for the active organization and department.

2. Approve, reject or cancel

• For a change request, compare the current shift with the employee’s proposal. When a proposal is approved, Approve & apply updates the schedule and republishes affected dates; rejecting leaves the schedule unchanged.
• A swap becomes ready for manager review after the receiving colleague accepts. Review both employees and shifts before approving or rejecting it. Approval updates the authoritative assignment so the receiving employee replaces the original assignee in the scheduler; worked hours are attributed through attendance after that employee works and clocks out.
• You can cancel an unresolved swap from its request card. Confirm the cancellation; the swap is not applied, and the affected employees are notified.

3. Dismiss a stale request

If the referenced shift is no longer published or has changed since the request was submitted, ElShift blocks applying the old proposal. Choose Dismiss stale request to close that stale item and remove it from the open queue. Dismissal does not edit or republish the schedule; the resolution remains in the activity history.

4. Use manager alerts

• In Manager alerts, choose which employee actions should notify you in the app and by email, then save your preferences.
• An opted-in unread event appears in the in-app banner. Choose View to open Actions. Choose Dismiss to mark the notification as read; this does not cancel the employee request.
• After a request is resolved, use Activity Logs → Employee Actions to review the recorded event by day.